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Find out more info or apply now for this course by visiting our website at www.serc.ac.uk or contact our Customer Service team on 0345 600 7555
Search or Quote Course Code: 72124

Level 3 90-credit Diploma in Travel and Tourism

This programme provides you with the knowledge of different components within the sectors of the Travel and Tourism industry.

Course Overview

This course is equivalent to 1.5 A Levels and requires an attendance commitment of 15 hours per week.

The course consists of 4 core units and 8 specialist units which enable you to study particular areas in depth.

Modules may include:


Core units:

  • • Investigating the Travel and Tourism Industry
    • Business of Travel and Tourism
    • UK as a Tourist Destination
    • Customer Service in Travel and Tourism

Specialist units may include:

  • • Marketing Travel and Tourism Products and Services
    • Preparing for Employment in the Travel and Tourism Industry
    • Long Haul Travel Destinations
    • Roles and Responsibilities of Holiday Representatives
    • Tour Operations
    • Tourism in Rural Areas
    • Events Conferences and Exhibitions
    • Appeal and Importance of the UK Visitor Attractions

You will also work towards a Personal Development qualification and will be involved in a range of activities, designed to improve your employability.


You will be required to complete Essential Skills in Literacy, Numeracy or ICT if you do not have a GCSE grade C in English or Maths or Computing.



Entry Requirements


Entry requirements include the following:
  • Extended Diploma -A minimum of 5 GCSE’s (to include both GCSE Maths and English) at grade C or equivalent.
  • Diploma – A minimum of 4 GCSE’s .You will be required to complete Level 2 Essential Skills in Literacy, Numeracy or ICT if you do not have a GCSE grade C or above in these subjects.
  • Number of GCSEs or equivalent (5 GCSE for Extended Diploma, 4 GCSEs for Diploma and less than 4 for Level 2 Diploma)
  • Minimum of Grade C in GCSE or Level 2 Essential Skills in English and Mathematics


Details of Interview/portfolio/skills test relevant to course



Where will it take me?
Successful completion of this course will lead directly onto year 2 of the programme and complete the Level 3 Extended Diploma in Travel and Tourism or go on to employment in the travel and tourism industry and other sectors in careers such as human resources, event organisation, cruise sector, marketing, ticketing, tour operation or as a travel agent.
After completing year 2 of the programme you could also progress to a Foundation Degree or a Degree programme at Ulster University, studying Tourism, Hospitality and Events. 

How will it make me more employable?

You will ‘Get the Edge’ by:

• Gaining a vocational qualification demonstrating your technical competence
• Gaining a Personal Development qualification demonstrating your employability skills (communication, teamwork, critical thinking)
• Gaining hands on experience through Placements and Industry Projects
• Getting involved in activities such as the SERC Volunteer Programme and SERC Student Companies

This course will help you succeed in a highly competitive job market by developing the skills and knowledge which employers need you to have.

This course will provide you with the skills necessary to find employment as cabin crew, working in the event sector, as travel agent or resort representative.
How will I be assessed and given feedback?

You will be assessed throughout the course with a combination of portfolio work containing assignments for each unit. Assessment is continuous throughout the course. Each Unit will have assignments that will provide the students with an opportunity to complete work in line with criterion set by BTEC to Pass, Merit and Distinction standard.

Terms & Conditions

Students will be required to comply with SERC's Terms & Conditions of study.

While we endeavour to run all our courses on the advertised day, SERC reserves the right to change the day of week on which the course runs.

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All information correct at time of print.
Please note all courses are subject to funding and demand.
While we promote a wide number of courses not all are guaranteed to run.
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