Freedom Of Information
Freedom of Information Act (2000) extends the public’s rights of access to information held by public authorities, including further and higher education institutions, and imposes a number of obligations on them.
Your data will be shared with the Department for the Economy for statistical, funding and other legitimate business purposes including the provision of careers guidance. The information is covered by the Data Protection Act (1998) which entitles you to see the data held about you.
This publication scheme commits the Authority (South Eastern Regional College) to make information available to the public as part of its normal business activities. The information covered is included in the classes of information mentioned below, where this information is held by the College.
Annual Accounts Information
SERC is committed to operating, at all times, within the spirit and letter of its legislative and regulatory framework. It seeks to provide a service of high quality to, and to foster positive and fruitful relationships with, all who have dealings with it.
Under Section 75 of the Northern Ireland Act 1998 we are required to have due regard to the need to promote equality of opportunity between Persons of different religious belief, political opinion, racial group, age, marital status or sexual orientation.
Our Customer Complaints and Compliments Policy advises customers and staff on the College’s commitment to providing a high quality service by ensuring that questions and problems are resolved quickly, as close to the source as possible and to the satisfaction of all concerned.
Policies and Procedures
Whether you are a potential student considering enrolling at the College or a parent/guardian, the following Policies and Standard Operating Procedures (SOPs) will help you understand key expectations of the College and provide you with useful information.
College Development Plan
The purpose of South Eastern Regional College (SERC) and the further education (FE) sector is to strengthen and enhance the skills profile of Northern Ireland by addressing the skills deficit and so underpinning the creation of a successful regional economy.