Public Information

We publish a range of information that is available to the public as part of our commitment to openness and transparency.

Freedom Of Information

Freedom Of Information

Freedom of Information Act (2000) extends the public’s rights of access to information held by public authorities, including further and higher education institutions, and imposes a number of obligations on them.

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Data Protection

Data Protection

Your data will be shared with the Department for the Economy for statistical, funding and other legitimate business purposes including the provision of careers guidance. The information is covered by the Data Protection Act (1998) which entitles you to see the data held about you.

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Publication Scheme

Publication Scheme

This publication scheme commits the Authority (South Eastern Regional College) to make information available to the public as part of its normal business activities. The information covered is included in the classes of information mentioned below, where this information is held by the College.

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Annual Accounts Information

Annual Accounts Information

SERC is committed to operating, at all times, within the spirit and letter of its legislative and regulatory framework. It seeks to provide a service of high quality to, and to foster positive and fruitful relationships with, all who have dealings with it.

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Group Programmes

Equality

Under Section 75 of the Northern Ireland Act 1998 we are required to have due regard to the need to promote equality of opportunity between Persons of different religious belief, political opinion, racial group, age, marital status or sexual orientation.

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Complaints & Compliments Policy

Complaints &
Compliments Policy

Our Customer Complaints and Compliments Policy advises customers and staff on the College’s commitment to providing a high quality service by ensuring that questions and problems are resolved quickly, as close to the source as possible and to the satisfaction of all concerned.

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Policies and Procedures

Policies and Procedures

Whether you are a potential student considering enrolling at the College or a parent/guardian, the following Policies and Standard Operating Procedures (SOPs) will help you understand key expectations of the College and provide you with useful information.

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Policies and Procedures

College Development Plan

The purpose of South Eastern Regional College (SERC) and the further education (FE) sector is to strengthen and enhance the skills profile of Northern Ireland by addressing the skills deficit and so underpinning the creation of a successful regional economy.


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Policies and Procedures

SERC Strategy

As we look forward to 2030, we must maintain the quality of our provision, deliver a curriculum that meets industry needs, deliver value for money and continue to listen and influence


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