Accessibility Statement

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Accessibility at SERC

At SERC we are committed to making our information and services accessible to everyone. We are always working on our public website to ensure we meet the recommended government standard for Web Content Accessibility Guidelines (WCAG 2.1 AA).

This site has been built using code compliant with W3C standards for HTML and CSS. The site displays correctly in current browsers and using standards compliant HTML/CSS code means any future browsers will also display it correctly.

Whilst SERC strives to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

Customising the website


AbilityNet has advice on making your device easier to use if you have a disability.

Visit the AbilityNet Website.

With a few simple steps you can customise the appearance of our website to make it easier to read and navigate.


ATbar is an open-source, cross-browser toolbar to help users customise the way you view and interact with web pages. The concept behind ATbar is simple: One toolbar to provide all of the functionality you would usually achieve through the use of different settings or products.

ATbar is free and allows you to change the look and feel of webpages, increase, and decrease font sizes, have text read aloud, use coloured overlays, readability and a dictionary to aid reading. Spell check forms and try word prediction when writing. It is a simple tool which is available for most popular browsers.

Visit the Atbar Website.

Third Party Content

We use third party content providers for hosting videos and map technologies. Where applicable we have provided subtitles for video content and text address alternatives to maps.

What If I cannot access some information?

If you require information on our site that has not been made accessible please contact us via email: We will consider your request and get back to you within 5 working days.

Report problems

We look to improve all areas of our website but if you come across problems covering accessibility or other concerns please contact