Level 3 Certificate in Property Agency (Sales)

Experience of working in the property industry.

Unit 1: The Role of a Property Professional 

This unit considers the role of the property professional and starts by considering the ethical issues faced by property professionals and the Code/s of Practice they may be obliged to abide by. It then looks at a range of key legislation applicable to property agents. It moves onto working effectively with IT within a property agency, and then considers elements of customer service including communication skills and how to handle customer complaints.  

Unit 2:The Practice of a Property Professional

This unit is about working in a property agency and starts by considering a range of health, safety and security issues. The unit then looks at understanding property types, basic building construction and building defects. The unit then covers the services found in properties and the problems that affect services and looks at environmental issues, sustainable features and local environmental factors. The unit concludes be considering the selling techniques a property professional may employ and the marketing of individual properties and agents themselves.  

Unit 3:General Law and Practice for Property Professionals - Northern Ireland

This unit provides an introduction to the general legal concepts relevant to the sale, letting and management of residential and commercial property and takes into account some of the specific issues that can arise.   

Unit 4: Sale of Residential Property

This unit Investigates the practices of a sales agent which demonstrates a practical knowledge in which the legal and best practice principles can be identified as being implemented to the benefit of the agent and their client.

You are working in residential sales. It is ideal for learners who want to ensure they have the knowledge they need to be a professional property agent.

How to become an expert in the Sale of Residential Property, navigating transactions with confidence. This qualification equips you with the knowledge and skills to thrive in the fast-paced, dynamic world of property sales.

The interactive online classes, networking with other professionals from the industry and being taught by an Industry Expert and Fellow of the National Association of Estate Agents.

Learners who wish to achieve a Level 4 qualification could also progress onto the Level 4 Certificate in Property Agency Management. This qualification prepares learners for managing a property agency.