Contact Us

Below are the contact details for our Customer Services team. They will be able to answer any queries you may have or forward you on to someone who can help.

Customer Services

Drop us an email

General Enquiries - info@serc.ac.uk

Course Enquiries - admissions@serc.ac.uk

We will reply as soon as possible.

Call us

Our telephone hours are:

Monday - Thursday: 9:00am - 4:00pm
Friday: 9:00am - 2:30 pm

0345 600 7555.

We are closed Saturday and Sunday.

Campus Addresses
Bangor Campus South Eastern Regional College, Castle Park Road, Bangor,Co. Down, BT20 4TD
Ballynahinch Campus South Eastern Regional College, 3 Church Road, Ballynahinch, Co. Down, BT24 8LP
Downpatrick Campus South Eastern Regional College, Market Street, Downpatrick, Co. Down, BT30 6LZ
Holywood Campus South Eastern Regional College, Old Holywood Road, Holywood, Co. Down, BT18 9QH
Lisburn Campus South Eastern Regional College, Castle St, Lisburn, BT27 4SU
Newcastle Campus South Eastern Regional College, Castlewellan Road, Newcastle, Co. Down, BT33 0UR
Newtownards Campus South Eastern Regional College, Victoria Avenue, Newtownards, Co. Down, BT23 7EH

Useful numbers

Bangor Downpatrick, Ballynahinch, Newcastle Lisburn Newtownards
Business Services Businessservices@serc.ac.uk 07884 432445 07971 008779
Careers Service

Louise Mulligan
lmulligan@serc.ac.uk
07557259926

Julie Wilson
juliewilson@serc.ac.uk
07790341875

Shirley Moore
smoore@serc.ac.uk
07790347492

Nora Sherry
nsherry@serc.ac.uk
07790343872

Orla Flood
oflood@serc.ac.uk
07971303601

Carmel McManus 
cmcmanus@serc.ac.uk
07583103394

Carmel McManus 
cmcmanus@serc.ac.uk 
07583103394
Customer Services (Applications and Enrolments, EMA, Free School Meals, Travel Passes) 07970 037985​ info@serc.ac.uk 07867 423108​
Estates estates@serc.ac.uk​ estates@serc.ac.uk​ estates@serc.ac.uk​ estates@serc.ac.uk​
Exams exams@serc.ac.uk​ exams@serc.ac.uk​ exams@serc.ac.uk​ exams@serc.ac.uk​
Finance – Payroll 028 9127 6602 ext 8628​ payroll@serc.ac.uk​ 028 9127 6602 ext 8629
Finance – Accounts Payable 912766022 ext 8669​ accountspayable@serc.ac.uk​ 028 9127 6602 ext 8668
Finance - Accounts Receivable 028 9127 6602 ext 8637​ accountsreceivable@serc.ac.uk​ 028 9127 6602 ext 8638​
Human Resources 02891 276805
02891 276600 ext 8670
02891 276600 ext 8674
hr@serc.ac.uk 		​
International Student Enquiries 07748840691 07917771563​ 07919597723 07761307567
Learning Resource Centre (Library) 028 91276657​ 028 91276844​ 028 92626781​ 028 44611527​
Learning Support (Disability Services, Special Educational Needs) 028 91276671​ 028 92626761​ 028 44611506​
Marketing (Media/Press Enquiries) 07929 866555
​marketing@serc.ac.uk
SERC Extra sercextra@serc.ac.uk
Student Funding/Finance 028 9127 6602 ext 8641
studentfinance@serc.ac.uk		 028 9127 6602 ext 8642
studentfinance@serc.ac.uk		 028 9127 6602 ext 8640
studentfinance@serc.ac.uk		 028 9127 6602 ext 8641
studentfinance@serc.ac.uk
Training Organisation 07825 348645 07826 516981 07826 516722 07825 348645