Past Student Olivia Finalist in National Pet Plan Awards

A past student of SERC made it to the finals of the national Pet Plan Awards hosted in Manchester recently.

Olivia Scott (22) from Bangor, completed the Level 3 Animal Management at SERC’s Bangor Campus following her A Levels at Regent House Grammar School.   The young woman is currently employed as a student veterinary nurse at Rathgael Veterinary Clinic in Bangor.

The prestigious Pet Plan Awards received over 31,000 nominations from across the UK.   Olivia was delighted to be named a finalist for the title of Practice Support Staff of the Year, following nomination by Rathgael Clinical Director Jane Reilly who emphasised how amazingly hard Olivia worked throughout the pandemic. Olivia said, “It has been wonderful to be recognised so early in my career and reaching the shortlist made everything a little more special.”

Speaking about her studies and career to date she said, “I’ve always known I’ve wanted to work with animals and a friend had recommended the course at SERC.  I loved the content of the course and the work experience which allowed for hands-on experience and really helped confirm my veterinary nursing route.   I developed my passion for animal health, welfare and husbandry at SERC and particularly enjoyed my time in the Animal House where I became confident in the husbandry of various species, especially Norman the tortoise!”

“I would highly recommend the College for anyone interested in the Animal Management course. It is such a versatile course that leads to a lot of different careers within the animal world. I absolutely loved my time at SERC. The staff were great, and everyone was so supportive which helped enhance the learning experience, plus I’ve made lifelong friends because of the course.”

She added, “In my role, no two days are the same.  A typical day would involve helping at reception including answering phones and interacting with clients as they come in for appointments or need advice on their pet. I also help restrain and handle animals, carry out laboratory work and help with ordering stock. I am a Nutritional Champion, so I organise training days for the team and can give advice on nutrition within the practice. I have recently started monitoring anaesthetics within theatre and I help with taking x-rays.”

“Occasionally we will get wildlife in to treat, and it feels awesome being able to release those who are fit and well after treatment. It is a very emotional job sometimes and it can be difficult not to take work home with you, however there are so many support options available, and I find colleagues are the best support.”

When asked, what advice she would give to someone considering a career in animal management she said, “I have found that work experience has been invaluable prior to employment.  Whilst on work placements pay attention to all staff members and see how the team works.   Get hands-on when you can and don’t be afraid to ask questions as it will help extend your own knowledge and improve that foundation experience.”

Apply now for Animal Management courses commencing September 2022.