APPEAL PROCESSES FOR SUMMER 2020 for Level 1-3 and Higher Nationals

The Appeal process and submission dates have been revised following the Pearson delay. In addition, there is separate guidance for CCEA Appeals. If you have any queries please contact academicappeals@serc.ac.uk

We do hope that you feel that your results reflect your expected grades.  Where you have concerns about the outcomes speak with your course tutor in the first instance who will advise you if you have grounds for an appeal.

There are new appeal processes for Summer 2020 and these processes have been shaped by the Awarding Organisations.

Appeals can only be made where you think there has been a mistake with your results. This may be due to the wrong data being used to calculate your grade or an administrative error.  You cannot make an appeal based on a disagreement with the lecturer’s professional judgement for the grades or rank order information. Please note that appeals to the Awarding Organisation can result in your grade being increased, decreased or staying the same. Any appeal to the Awarding Organisation must be made by the College on your behalf.

To do this you should complete the College internal process.

APPEAL PROCESS FOR CCEA SUMMER 2020  

Appeal Grounds and Remedy

On 17 August, Education Minister Peter Weir announced that:

• GCSE students’ grades should now be based only on the centre assessment grades provided by their schools and colleges.

• GCE AS and A2 students should now be awarded either the standardised grade issued on 13 August or their centre assessment grade –  whichever is higher.

In light of this decision, CCEA’s appeals process for applications received onto CCEA’s Post Results Services System after 16:00 on Monday 17 August will be accepted on one or more of the following grounds:

• CCEA used the wrong data to calculate your grade.

• CCEA allocated the wrong grade through an administrative error.

• CCEA communicated the wrong grade.

• CCEA did not apply procedures consistently or that procedures were not followed properly and fairly.

CCEA will also address a situation where a centre’s internal complaints process concludes that a student’s centre assessment outcome was affected by discrimination or bias. It is for a candidate to demonstrate to the centre that a complaint of bias or discrimination is made out on the evidence. Given the severity of such allegations, we anticipate that such cases will arise only exceptionally. Such cases may also be considered by CCEA as potential maladministration/malpractice.  

An appeal will not be accepted where the centre seeks to revise the centre assessment grade on the basis that its professional judgement when deciding its grades was wrong, unless new evidence to support this can be provided by the school at individual candidate level.

APPEAL PROCESSES FOR LEVEL 1-3 AND HIGHER NATIONALS SUMMER 2020

Appeal Grounds and Remedy

The College wants all students to be satisfied that the results they received reflect the expected grades.  Where issues have arisen in the first instance discuss options with your course tutor.

Appeals/reviews must be entered by the College on your behalf where there are substantive issues and fall within the accepted grounds for appeals.

• The only ground for Appeal by a student is where a mistake has been made in submitting grades and/or rank order.
• Appeals cannot be made on the basis of disagreement with the lecturer’s professional judgement for the grades or rank order submitted.
• The student can sit/resit exam/external assessment in the next available window.
• There is no opportunity for the student to resubmit internal assessments.
• Appeals can only be made by the College on behalf of the student.
• Appeals will be reviewed by the School and College Management as appropriate
• The decision of the College is final, however, where a decision is made not to proceed the student can request a further and final review. This will be completed by the Senior Leadership team.
• Please note that appeals to the Awarding Organisation can result in your grade being increased, decreased or staying the same.

Where a student has evidence of substantive malpractice by the College they can approach the Awarding Organisation to investigate this issue.  Your course tutor will direct you to the Malpractice process if required.

PROCESS AND TIMELINE FOR ALL APPEALS (ALL AWARDING ORGANISATIONS)

Click here to download the appeals form