Tanya Steele

"I really enjoy my course, I am learning so much at the salon and when I am at SERC in class. The apprenticeship route is great as you are building on your skills every day and, as you progress, you gain more confidence and responsibility."

“Customer interaction is so important in this industry. You want every client to leave feeling like a million dollars, whether they are having a trim or a full restyle. We depend on delighted customers who will return again and again. I love colouring and get lots of ideas from social media sites such as Pinterest and Instagram, and then I can find out in work or college how to achieve that look or trend."

“There is a lot more freedom when you come to college and I feel more independent but, of course, you must still put the work in. When you do an apprenticeship you are employed, and with that comes more responsibility as you work towards your qualification. The facilities are great, and we have a fully operational salon in the college which is open to students and members of the public.”