Level 3 Diploma in Travel and Tourism

SERC is excited to present the newly launched Level 3 Diploma in Travel and Tourism, designed to give students the knowledge and skills that are required to work in the travel and tourism industry, delivered over 2 years.

Academic Year: 2024/25
Course Code: 10450
Campus: Bangor, Downpatrick, Lisburn
Study Type: Full-Time
Education Level Further Education
Department: Travel & Tourism

Available Sessions

We have 3 sessions available for application on this course in Bangor, Downpatrick, Lisburn.

Course Overview

This course is equivalent to 2 A Levels. The course consists of 8 units, 6 Mandatory units and 2 external exam units which enable you to study particular areas in depth. 

Core units include:

  • The Recruitment and Selection in Travel and Tourism
  • Visitor Attractions
  • Principles of Marketing in Travel & Tourism
  • Managing the Customer Experience in Travel
  • Researching Current Travel Trends and Key Issues in Travel and Travel & Tourism
  • Travel & Tourism Enterprise. 

External Exam Units include:

  • World of Travel & Tourism and Global Destinations

You will also work towards a Personal Development qualification and will be involved in a range of activities, designed to improve your employability. You will be required to complete Essential Skills in Literacy or Numeracy if you do not have a GCSE grade C in English or Maths or Computing. 

Learners will, as part of their course, gain a City & Guilds Employability qualification.

Class learning will be supplemented with the use of guest speakers and visits to local travel, tourism and hospitality providers.

  • The World of Travel & Tourism
  • Global Destinations
  • Principles of Marketing in Travel & Tourism
  • Managing the Customer Experience in Travel
  • Travel and Tourism Enterprise
  • Researching Current Travel Trends and Key Issues in Travel and Tourism & Tourism
  • Visitor Attractions
  • Recruitment & Selection in Travel and Tourism or Specialist Tourism

You want to develop your knowledge of the different components within the sectors of Travel and Tourism and undertake employment as an Events Manager, Visitor Attraction Manager, Hotel Manager, Travel Agent, Tour Operator or a in a career in an Airport, Airline or as a member of Cabin Crew.

The importance of the Customer Experience in Travel, develop your researching skills by completing the Researching Current Travel Trends and Key Issues module or how to develop your own Travel and Tourism Business in the Travel and Tourism Enterprise module.

The field trips and residential study visits that you will take part in on this course, allowing you to gain a true insight into the travel and tourism sector.

Onto year 2 of the programme and you will complete units such as, Principles of Marketing in Travel & Tourism Marketing, Recruitment and Selection and Tourism and Travel and Tourism Enterprise.  

Once you have successfully completed this two-year course, progression to roles in the Travel and Tourism industry include roles in human resources, event and visitor attraction organisations, the cruise sector, marketing, ticketing, tour operations or within a retail or business travel agency.

You may alternatively wish to progress to the HNC in International Tourism Management which is run in our Lisburn Campus or progress to a Tourism course at University.

BTEC Level 2 Diploma or 4 GCSEs at Grade C or above, GCSE Maths and English at Grade C or above or equivalent e.g. Essential Skills is desirable.

Available Sessions

We have 3 sessions available for application on this course in Bangor, Downpatrick, Lisburn.

Enquiries Information

For more information or help with this course send us an enquiry and a member of our team will get back in touch.

Available Sessions

Title Campus Start Spaces Apply or get more information
Level 3 Diploma in Travel and Tourism
Y10450BF1A-24/25-FT
Bangor
02/09/2024
 10
More Info
Level 3 Diploma in Travel and Tourism
Y10450DF1A-24/25-FT
Downpatrick
02/09/2024
 4
More Info
Level 3 Diploma in Travel and Tourism
Y10450LF1A-24/25-FT
Lisburn
02/09/2024
 1
More Info

Please select a campus from the list above to view the available sessions.

Customer Enquiries

Need more information or have a question about this course? Send us a message below and we will get in touch.

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Terms & Conditions

Students will be required to comply with SERC's Terms & Conditions of study.

We strive to ensure the description of courses on SERC's website and in publications is accurate. However, for various reasons there may be occasions when the College may need to change arrangements or be unable to deliver classes due to circumstances such as reduced funding. If there are insufficient numbers applying for a course it may not be viable to deliver the class.

In addition to the above Terms & Conditions students must also adhere to the following:
L3 Travel & Tourism qualification course/content, may be subject to change.
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