Level 2 Traineeship in Hospitality & Tourism Team Member (Food & Beverage Service)

This course is ideal for learners wanting to gain the skills needed to deliver a great dining experience.

Academic Year: 2024/25
Course Code: 10813
Campus: Bangor, Downpatrick, Lisburn
Study Type: Full-Time
Education Level Further Education
Department: Hospitality & Catering
Course Overview

The Traineeship programme will allow participants to achieve a full Level 2 qualification and will comprise the following key elements:

  • A main vocational based qualification
  • Vocational skills development Transversal and digital skills
  • Work placement Literacy and numeracy qualifications at Level 2 (may include GCSE qualifications in English and Mathematics)
  • Additional qualifications deemed necessary for work within a sector e.g Food Safety, Allergen Awareness 

  • food and beverage services
  • accommodation service skills
  • tourism skills
  • health and safety in the hospitality, leisure, travel and tourism industries
  • teamwork skills in practice
  • customer service for hospitality, leisure, travel and tourism
  • processing payments
  • responsible tourism

  • you are a student who wants to learn new skills and knowledge to enter the hospitality and tourism sector 

About the knowledge and understanding required to run the front of house service in different operations such as restaurant, bistro and brasserie, bar, restaurant reception and specialist events.

Learners for the L2 Diploma in the principles and practices of a Hospitality and Tourism Team Member will love the blend of practical and theory modules that includes an industry placement in both year 1 and year 2 providing a flavour of the hospitality industry.

The Level 2 Diploma the principles and practices of a Hospitality and Tourism Team Member will prepare learners for front of house roles in the hospitality industry. Many learners are expected to progress into employment in junior food and beverage or accommodation roles.  Learners will also have the opportunity to continue their studies with the L3 Diploma in Food and Beverage Supervision or L3 Hospitality, there programmes a designed to develop the learners supervisory skills.

4 GCSEs grade D-G, including grade E in Maths and grade E in English or equivalent. Applicants that have not obtained the above grades may be eligible to enrol as an Introductory Trainee. Please contact us for further information.

Enquiries Information

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Available Sessions

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Terms & Conditions

Students will be required to comply with SERC's Terms & Conditions of study.

We strive to ensure the description of courses on SERC's website and in publications is accurate. However, for various reasons there may be occasions when the College may need to change arrangements or be unable to deliver classes due to circumstances such as reduced funding. If there are insufficient numbers applying for a course it may not be viable to deliver the class.

Courses are continually reviewed to take advantage of new teaching approaches and developments in research, industry and the professions. Please be aware that modules may change for your year of entry. The exact modules available and their order may vary depending on course updates, staff availability, timetabling and student demand. Please contact the course team for the most up to date module list.

Further Education

Further Education

If you have just completed your GCSEs, Further Education is most likely the option for you. FE covers qualifications from entry to higher level qualifications such as Awards, Certificates, Diplomas, NVQ, BTEC and Apprenticeships.

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