Level 2 Award in Gas Safety Awareness in Social Housing

The social housing sector within Northern Ireland accounts for around 20% of all domestic dwellings, which requires a large infrastructure of maintenance related personnel, some of which will are public facing first responders. This course is designed to allow those who are not gas engineers to understand the terminologies and requirements of taking and handling customers' enquiries in relation to Gas issues. The course can also be adapted to allow information on Anaerobic Digestion.

Academic Year: 2024/25
Course Code: 10831
Campus: Newtownards
Study Type: Part-Time
Education Level Further Education
Department: Plumbing

Available Sessions

We have 1 sessions available for application on this course in SERC Professional Skills Centre.

Course Overview
A structured one-day classroom programme of guided learning designed to meet the requirements for learners undertaking gas queries on behalf of a team of engineers and to aid in their understanding of the customers’ needs

There is one written assignment to complete

You are taking calls or handling customer queries within the social housing sector.

How to better understand your customers' maintenance requirements.

 The new understanding of the issues and terminology that might seem alien now.

Within your organisation and may have other career opportunities.

To work within or be interested to work within a social housing sector organisation.

Available Sessions

We have 1 sessions available for application on this course in SERC Professional Skills Centre.

Enquiries Information

For more information or help with this course send us an enquiry and a member of our team will get back in touch.

Available Sessions

Business Services Course

Funding may be available for this course, please contact us on BusinessServices@serc.ac.uk to discuss if you are eligible. Additional sessions may be available for this course throughout the year. Please contact us to discuss a start date that would be suitable for you.

Title Campus Spaces Fee Apply or get more information
Level 2 Award in Gas Safety Awareness in Social Housing
Y10831SD1B-24/25-PT
SERC Professional Skills Centre
 20+ £21.00
More Info

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Students will be required to comply with SERC's Terms & Conditions of study.

We strive to ensure the description of courses on SERC's website and in publications is accurate. However, for various reasons there may be occasions when the College may need to change arrangements or be unable to deliver classes due to circumstances such as reduced funding. If there are insufficient numbers applying for a course it may not be viable to deliver the class.

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