College Status / Updates
The College will continue to closely monitor the evolving challenges posed by the COVID-19 pandemic and will keep under review the relevant government guidance to ensure that the health and safety of our students and staff is maintained. In order to protect our students and maintain the ongoing quality of teaching and support, the College may have to implement certain amendments or other such reasonable adjustments in relation to your time of study at the College.
These may include:
- Alterations to course delivery methods (including implementation of distance or IT based learning)
- Changes to course timetables (including splitting or staggering classes)
- Temporary delays to course delivery; and/or
- Temporary closure of the College.
Should the College make any such changes, you will be promptly informed of their nature, the reasons why they are needed and any options available to you to avoid such changes having an adverse impact on your future career or financial prospects.
Thank you for your understanding and cooperation in these very difficult circumstances. We hope that all our students and their families stay safe. For the latest government information please click here.
Frequently Asked Questionslast updated 20/05/2020
The latest restrictions to combat the Covid-19 pandemic will run for four weeks from 6pm on Friday 16 October to 6pm on Friday 13 November 2020. The existing delivery models, as defined in the Department for the Economy ‘Framework for Safe Resumption’, will continue to be used during this 4 week period.
Practical, associated classes and exams will continue on campus; while other learning will move fully online for the duration of the four-week period.
Tutors will make contact with students with full details of course arrangements.
The half-term break will take place as scheduled from Monday 26 to Friday 30 October 2020.
Everyone is reminded that if and when on Campus they must observe the Health and Safety measures in place for the protection of the whole SERC community.
No. Classes are continuing with the usual half-term break taking place from Monday 26 October to Friday 30 October 2020.
The College will however be moving as much provision as possible online over the next four weeks. Students should keep checking their emails for information on course delivery for their specific course/s.
Yes. All SERC campuses are open however during the 4 week circuit breaker we would encourage customers to only visit a SERC Campus if they really need to.
To ensure everyone’s safety whilst on campus, strict social distancing measures and one way systems are in place. Face masks should be worn at all times in public areas of the campus. Hand sanitiser is available at all entrances and exits. You can also contact us via email email@example.com or by phone 0345 600 7555.
Yes. We are still accepting applications for all Full-Time courses. Please contact our Careers team at firstname.lastname@example.org in the first instance and they will be able to advise on course availability and offer assistance with career advice.
Applications for all part time courses, including Higher Education, are now open. Once you apply for your chosen course/s, you will receive an acknowledgement email with the next step of the process.
Awarding Organisations are in the process of issuing certificates to the College. We will make contact with you once your certificate is available. If you have any queries or need to access results slips in the interim please contact email@example.com.
When we notify you that your certificate is available, we would appreciate if you could wait until after the 'circuit breaker' period (Friday 16 October to Friday 13 November 2020) to collect your certificate.
Yes! SERC Careers Service remains open as a remote service. This will be monitored by phones and emails during usual business hours. Email firstname.lastname@example.org for more info. If you applied to University, please check your emails for more guidance.
SERC students – please keep checking your college email for your weekly Careers Bulletin which has all the latest information on UCAS, jobs and opportunities, plus much more.
Applications for travel passes are now online. Please apply at this link: https://www.eani.org.uk/financial-help/school-transport/further-education. For any queries please contact the Education Authority directly on 028 9056 6200.
Yes! The LRCs are now offering a pre booking system for all our PCs, study desks and quiet room PCs. Due social distancing, we are currently restricting numbers in the LRCs and we would encourage you to use the Booking App in Student Apps to book your place in the LRC to avoid disappointment. A link to the Student Apps is below – you will find the LRC Booking apps at the bottom of the list of apps https://student.serc.ac.uk/student-apps
We are also providing a Virtual Library of e resources and e books – current students and staff should click on this link to gain access to the Virtual Library. You can also contact us at email@example.com.
If we don’t answer your question, click here to conatct us.