Level 2 Traineeship in Retail

This Traineeship course will provide you with the fundamentals to work in the retail industry.

Academic Year: 2024/25
Course Code: 10781
Campus: Downpatrick, Lisburn, Newtownards
Study Type: Full-Time
Education Level Further Education
Department: Business & Management
Course Overview

The Traineeship programme will allow participants to achieve a full Level 2 qualification and will comprise the following key elements:

A main vocational based qualification

Vocational skills development

Transversal and digital skills

Work placement

Literacy and numeracy qualifications at Level 2 (may include GCSE qualifications in English and mathematics)

 Modules may include:

  • How to work effectively in a Retail Team
  • How to maintain health and safety and security within Retail
  • Stock Replenishment
  • Customer Service
  • Receiving and storing Goods

You are interested in a career in the retail industry and want to develop your skills.

About working effectively in a retail team, processing payments, stock replenishment, maintaining health & Safety and security within retail and customer service.

Developing your wider skills As well as providing you with the technical skills and knowledge in your chosen area, the Traineeship will help you to develop a range of transversal skills that are important for employment including:   Problem solving, Teamwork, Communication, Time management, Entrepreneurship

The enthusiastic lecturers teaching the course.

Project Based Learning will also be a key feature of Traineeships. ​This is a dynamic approach to learning in which you will explore real-world problems and challenges that have been developed with employers. With this type of active and engaged learning, you will be inspired to obtain a deeper knowledge of the subjects you are studying and develop a wide range of hands-on skills.

Successful completion will allow you to progress to the Level 3 qualification in Retail under the apprenticeship programme if you secure employment or alternatively to FE at Level 3.

4 GCSEs grades D-G, including at least Grade E in Maths and Grade E in English or Essential Skills Level 1 in Literacy & Numeracy*. 

Applicants who have not attained the above grades may be eligible to enrol on the Introductory Traineeship. 

*Entry criteria may be subject to change.

Enquiries Information

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Available Sessions

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Terms & Conditions

Students will be required to comply with SERC's Terms & Conditions of study.

We strive to ensure the description of courses on SERC's website and in publications is accurate. However, for various reasons there may be occasions when the College may need to change arrangements or be unable to deliver classes due to circumstances such as reduced funding. If there are insufficient numbers applying for a course it may not be viable to deliver the class.

Further Education

Further Education

If you have just completed your GCSEs, Further Education is most likely the option for you. FE covers qualifications from entry to higher level qualifications such as Awards, Certificates, Diplomas, NVQ, BTEC and Apprenticeships.

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