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Be assured that your child is in safe hands during their time at SERC.
Our team of experts in areas like financial support, learning support, counselling and SERC Extra are here to ensure that students can address any difficulties they face. We want to ensure that they have no barriers to successfully completing their course. Please see below for more information on these support services.
We often find that students face problems outside of the classroom, but which interfere with their studies.
Financial, personal and relationship problems can often be on their mind and prevent them from attending class or completing their work. A team of staff will help with a fully tailored support package to enable each student to successfully complete their programme.SERC EXTRA can provide support, including help with:
We believe that every student should be given an equal opportunity to learn no matter what their capability. We understand that students may suffer from disabilities, learning difficulties and/or medical conditions that could act as a barrier to learning, that’s why we offer students Learning Support.
Learning Support is a college service which can help your son/daughter with their studies and college experience to ensure they get the best from their time at SERC.
We understand that at one time or another we all experience difficulties that can leave us feeling overwhelmed. Sometimes just talking to friends and family can help but other times it may be better to talk to someone trained to listen who can offer support, guidance and a fresh outlook. SERC have teamed up with Carecall to offer students a free and confidential counselling service.
As well as benefiting from pastoral support, SERC students can also avail of financial support such as:
Choosing which career path to take can be a daunting decision for your son/daughter to make. Through the provision of our award winning Careers Service we will help them make informed decisions about their future.
Whether they want to be a civil engineer, a choreographer, a social worker or a forensic scientist, our award winning Career Advisors can help your child achieve their goal, by providing a service which is focused on their needs.
You as a parent are also very welcome to attend a meeting with your child and our Careers Service team.
Our Careers Service is available to prospective and current students, so even if your son/daughter hasn’t decided to join us yet, they can contact us and make an appointment to discuss their options.
Yes support is available to all our students who feel they need extra help on their course. The first thing your child should do is speak to their class tutor, to see if they can provide any assistance to them.
If the reason they are struggling cannot be worked out with the tutor your child should contact SERC Extra. A SERC Extra member of staff is located at each of our main campuses, they will talk to them and will be able to signpost them to other services, including learning support, which can provide additional support for them as they study.
The College welcomes parental involvement however as a public authority, the College must also comply with the Data Protection Act (1998) which regulates the data we collect, how we process it and to whom we this data can be disclosed.
With increasing unemployment levels amongst 16 to 25 year olds SERC is dedicated to providing a service, beyond the qualification, which is designed to help your son/daughter to be job ready; to 'Get the Edge'.
We help students to develop their ‘edge’ by giving them as many opportunities as we can to gain better skills and real life experiences.
In addition to their Vocational qualification we also provide them with:
This can make all the difference when applying for jobs or higher education courses in the future.
To help your son/daughter during their time at SERC we have put together some top tips for you to help them with their studies.Time Management
Often the transition from school to college can present a big change for students as they no longer are in a structured routine. With assignments being due at different times we would encourage you to ask your son/daughter for a copy of their timetable, which they can access online, so you can help them with their time management skills.Study Space
To succeed in their course, students will need to study outside of class time and it is recommended that your son/daughter is provided with adequate space to do so.
All students have access to the Learning Resource Centre where they can book PC’s and study rooms.Parents Evening
It is recommended that parents attend the Parents Evening which will take place at the start of the academic year. Parents Evening will provide parents with a more in-depth insight into life at SERC and a chance to meet some key staff members.
There will also be a Parents Evening in February/March to provide parents with an overview of the next steps and progression routes available.Part-Time Work
Many students undertake part time jobs while studying; however it is recommended that students should not work for more than eight hours per week as this could interfere with their studies.Holidays
It is advised that students do not take holidays during term time as this can have an adverse effect on their studies.