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Search or Quote Course Code: 72279

Retail - Skills for Work (Level 2)

This retail framework specifies the standards and the criteria for the delivery of a Level 2 Apprenticeship training provision to achieve qualified status within the Retail Industry. Successful completion of the provision will lead to the award of Level 2

Downpatrick, Lisburn, Newtownards
48 Weeks
Level 2
Full-Time Study

Campus: Downpatrick, Lisburn, Newtownards

Course Code: 72279

Duration: 34 to 48 Weeks

Level: 2

Type: Full-Time

Course Overview

This course will provide you with the fundamentals to work in the retail industry.

Participants must achieve a competency based qualifications and knowledge and skills based qualifications in the Level 2 Certificate in Retail Skills (City & Guilds) and the Level 2 Certificate in Retail Knowledge (City & Guilds)

Students must also complete mandatory Essential Skills, Level 1 Number and Level 1 Communication.

Students are required to attend their vocational class two days per week.  Employability forms part of the overall framework

Modules may include:

How to work effectively in a Retail Team

How to maintain health and safety and security within Retail

Stock Replenishment

Customer Service

Receiving and storing Goods. 


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Available Sessions
Title Campus Type Start Spaces Fee
Retail - Skills for Work (Level 2) - Year 1
72279 / DPF1A





Retail - Skills for Work (Level 2) - Year 1
72279 / LNF1A





Retail - Skills for Work (Level 2) - Year 1
72279 / NSF1A





Please select a campus from the list above to view the available sessions.

Ideal If:
You are interested in a career in the retail industry and want to develop your skills.
You'll Learn:
About working effectively in a retail team, processing payments, maintaining health and safety and security within retail and customer service.
You'll Love:
The enthusiastic lecturer’s teaching the course.
You'll Progress:
Into employment or progress onto a Level 3 apprenticeship in Retail
You'll Need:
5 GCSEs including at least Grade F in English and Maths. However to help you succeed on the course it is preferable if you have a minimum of Grade D in Maths and English
Terms & Conditions

Students will be required to comply with SERC's Terms & Conditions of study.

While we endeavour to run all our courses on the advertised day, SERC reserves the right to change the day of week on which the course runs.

In addition to the above Terms & Conditions students must also adhere to the following:
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Further Education
Further Education

If you have just completed your GCSEs Further Education is most likely the option for you. FE covers qualifications from entry to higher level qualifications such as Awards, Certificates, Diplomas, NVQ, BTEC and Apprenticeships.

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All information correct at time of print. Please note all courses are subject to funding and demand.
While we promote a wide number of courses however not all are guaranteed to run. Page printed on 22/09/2019 23:50:02