Level 2 Award in Gas Safety Awareness in Social Housing

The social housing sector within Northern Ireland accounts for around 20% of all domestic dwellings, which requires a large infrastructure of maintenance related personnel, some of which will are public facing first responders. This course is designed to allow those who are not gas engineers to understand the terminologies and requirements of taking and handling customers' enquiries in relation to Gas issues. The course can also be adapted to allow information on Anaerobic Digestion.


Academic Year: 2023/24

Course Code: 10831

Campus: Newtownards

Study Type: Part-Time

Education Level Further Education

Sessions

The following sessions are open for application on this course:

Campus & Course Type Start
Part-Time
SERC Professional Skills Centre
28/08/2023
Time: 09:00-17:30

Course Overview
A structured one-day classroom programme of guided learning designed to meet the requirements for learners undertaking gas queries on behalf of a team of engineers and to aid in their understanding of the customers’ needs

Course Modules
There is one written assignment to complete

Ideal If:
You are taking calls or handling customer queries within the social housing sector.

You'll Learn:
How to better understand your customers' maintenance requirements.

You'll Love:
 The new understanding of the issues and terminology that might seem alien now.

You'll Progress:
Within your organisation and may have other career opportunities.

You'll Need:
To work within or be interested to work within a social housing sector organisation.

Terms & Conditions

Students will be required to comply with SERC's Terms & Conditions of study.

We strive to ensure the description of courses on SERC's website and in publications is accurate. However, for various reasons there may be occasions when the College may need to change arrangements or be unable to deliver classes due to circumstances such as reduced funding. If there are insufficient numbers applying for a course it may not be viable to deliver the class.

Available Sessions Summary

The following sessions are open for application on this course:

Campus & Course Type Start
Part-Time
SERC Professional Skills Centre
28/08/2023
Time: 09:00-17:30

Enquiries Information

For more information or help with this course send us an enquiry and a member of our team will get back in touch.

Further Education

Further Education

If you have just completed your GCSEs, Further Education is most likely the option for you. FE covers qualifications from entry to higher level qualifications such as Awards, Certificates, Diplomas, NVQ, BTEC and Apprenticeships.

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Available Sessions

Business Services Course

Funding may be available for this course, please contact us on BusinessServices@serc.ac.uk to discuss if you are eligible. Additional sessions may be available for this course throughout the year. Please contact us to discuss a start date that would be suitable for you.

The following sessions are available to apply for:

Course Type Title Campus Start Spaces Apply or get more information
PT
FE
Level 2 Award in Gas Safety Awareness in Social Housing
Y10831SD1B

SERC Professional Skills Centre

28/08/2023

Time: 09:00-17:30

20+

More Info

Please select a campus from the list above to view the available sessions.

Customer Enquiries

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