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Hospitality - Work Based Apprenticeship (Food & Beverage Service) (Level 2)

This Apprenticeship in Food and Beverage Service is delivered in the workplace and enables you to 'Earn while you learn!'
Off Site
2 Years
Level 2

Course Overview

This Apprenticeship is the equivalent to five GCSEs at A*-C and will allow you to gain new practical skills and theoretical knowledge in the hospitality industry within food and beverage service.

Delivery of this Apprenticeship will take place within your workplace by a Trainer/Assessor on a one to one basis, with the support of your employer.

Modules you will study will include:  

  • Maintaining a safe, hygienic and secure working environment
  • Working effectively as part of a hospitality team
  • Give customers a positive impression of self and your organisation
  • Maintain food safety when storing, holding and serving food

Optional modules may include: 

  • Employment rights & responsibilities in the hospitality, leisure, travel and tourism sector
  • Provide a counter and takeaway service
  • Serve food at the table
  • Provide a silver service
  • Provide a buffet and carvery service
  • Serve alcoholic and soft drinks
  • Prepare and serve cocktails
  • Prepare and serve wines
  • Prepare and serve dispensed and instant hot drinks
  • Prepare and serve hot drinks using specialist equipment
  • Prepare and clear areas for counter and takeaway service
  • Prepare and clear areas for table service
  • Prepare and clear the bar area
  • Maintain cellars and kegs
  • Clean drinks dispense lines
  • Receive, store and issue drinks stock
  • Resolve customer service problems
  • Promote additional services or products to customers
  • Deal with customers across a language divide,
  • Maintain customer service through effective handover
  • Maintain and deal with payments

As part of your Apprenticeship you will also be required to complete Essential Skills in Literacy and Numeracy if you do not have a GCSE Grade C in English or Maths, or equivalent. 


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Available Sessions

Title Campus Type Start Spaces Fee
Hospitality - Work Based Apprenticeship (Food & Beverage Service) (Level 2)

Off Site




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Ideal If:

Your employed! If you are starting a new job within the Hospitality Industry or moved into a new position within your current company, and want to develop your skills and career within the restaurant, bar or counter service then this is the perfect option for you.

Not got employment yet? If you want to work in the Hospitality & Catering Industry then liaise with our Apprenticeship team now.

You'll Learn:

About the Hospitality Industry and Food Safety and this qualification is based around your specific job role.

You'll Love:

The flexibility of this qualification and training will be both on a one on one basis and as part of a group. You will along with your employer choose the optional units which are relevant to your job role. Delivery of this qualification is on site with your employer and in the College (if required).

You'll Progress:

To a career as a Supervisor or Manager within the Hospitality sector. With your Level 2 qualification you will gain recognition as a qualified person within the sector and you could also progress onto the Level 3 NVQ Diploma in Supervision & Leadership Apprenticeship.

You'll Need:

To be employed on a permanent contract or seeking employment within the Hospitality & Catering Industry and working a minimum of 21 hours per week. To be eligible for the ApprenticeshipNI you will be aged between 16-24.

Terms & Conditions

Students will be required to comply with SERC's Terms & Conditions of study.

While we endeavour to run all our courses on the advertised day, SERC reserves the right to change the day of week on which the course runs.

In addition to the above Terms & Conditions students must also adhere to the following:

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Further Education

Further Education

If you have just completed your GCSEs, Further Education is most likely the option for you. FE covers qualifications from entry to higher level qualifications such as Awards, Certificates, Diplomas, NVQ, BTEC and Apprenticeships.

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All information correct at time of print. Please note all courses are subject to funding and demand.
While we promote a wide number of courses however not all are guaranteed to run. Page printed on 31/10/2020 19:58:24