Food and Drink - Work Based Apprenticeship Certificate in Food Industry Skills (Level 3)

This Apprenticeship in Food and Drink Industry skills is open to everyone over the age of 16 and delivered in the workplace which, enables you to 'Earn while you learn!'


Academic Year: 2023/24
Course Code: 10759
Study Type: Full-Time
Education Level Further Education
Department: Hospitality & Catering
Course Overview
This qualification is designed for learners who are working in a range of food and drink operational roles at a Team Leading or Supervisory level. It offers learners the opportunity to develop skills and knowledge required to prove competence at work. It will also suit learners competent at core food operational roles, looking to expand their existing skills and progress into team leading and management. 

The flexible choice of units allows learners to select units that are most relevant to their own employment, learning and progression requirements. The choice of units also reflects the wide variety of jobs which people do in different types of companies in the hospitality and food and drink industries.

The common operations units also offer learners the opportunity to take competencies which are generic to the whole food and drink industry, such as food safety, working with others and quality. 

 You will select from the modules below:

  • Manage Customer Service in Own Area of Responsibility
  • Monitor and Evaluate Customer Service in Food Operations
  • Understand How to Monitor and Evaluate Customer Service in Food Operations
  • Set Up and Maintain Food Service Operations
  • Plan, Allocate and Monitor Work of a Team
  • Set Objectives and Provide Support for Team Members
  • Monitor Effectiveness of Food Service Operations
  • Develop Working Relationships with Colleagues

As part of your Apprenticeship you will also be required to complete Essential Skills in Literacy, Numeracy and ICT if you do not have a GCSE Grade C in English, Maths, or ICT/IT or equivalent.

You are employed!

If you are starting a new job within the food and drink industry or have moved into a new position within your current company. You want to develop your skills and career within the restaurant, bar, counter service or food retail sector then this is the perfect option for you.  

Not got employment yet? 

If you want to work in the food and drink industry then liaise with our Apprenticeship team now.

This qualification has a unique focus on team leading and supervising operational roles in the hospitality and food and drink industries. How to supervise food and drink service in a customer facing environment.  

As part of your Apprenticeship you will also be required to complete Essential Skills in Literacy, Numeracy and ICT if you do not have a GCSE Grade C in English, Maths, or ICT/IT or equivalent.

The flexibility of this qualification. Training will be on a one on one basis or as part of a group. You will, along with your employer choose the optional units which are relevant to your job role. Delivery of this qualification is on site with your employer and in the College (if required).

To a career as a Manager within the food and drink industry. With your Level 3 qualification you will gain recognition as a qualified person within the sector and you could also progress onto a Higher Level Apprenticeship in Hospitality and Tourism Management. 

Learners need to be 16 years old or over to take this qualification.

To be employed on a permanent contract or seeking employment within the Food and Drink Industry and working a minimum of 21 hours per week.

A workplace mentor allocated to supervise the progression of your Apprenticeship. 

Learners do not require any prior qualifications to take this qualification.

Enquiries Information

For more information or help with this course send us an enquiry and a member of our team will get back in touch.

Available Sessions

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Terms & Conditions

Students will be required to comply with SERC's Terms & Conditions of study.

We strive to ensure the description of courses on SERC's website and in publications is accurate. However, for various reasons there may be occasions when the College may need to change arrangements or be unable to deliver classes due to circumstances such as reduced funding. If there are insufficient numbers applying for a course it may not be viable to deliver the class.

Further Education

Further Education

If you have just completed your GCSEs, Further Education is most likely the option for you. FE covers qualifications from entry to higher level qualifications such as Awards, Certificates, Diplomas, NVQ, BTEC and Apprenticeships.

Explore Further Education