Certificate Essential Skills - ICT

This qualification can improve your computing skills, can open new doors, offering you better job prospects and greater confidence. Please note that the duration of an Essential Skills course is one Semester, for example, Semester 1 starting in September and finishing in the New Year Semester 2 starting in New Year and finishing in June.


Academic Year: 2023/24
Course Code: 10101
Campus: Bangor, Downpatrick, Lisburn, Newtownards
Study Type: Part-Time
Education Level Further Education
Department: ICT
Course Overview

This course is studied over 15 to 16 weeks and there is a combination of classroom teaching, practical work and an e-portfolio is created.

Please note that it may be necessary to deliver some classes online instead of on campus, e.g. in response to illness, Covid-19, college closure, etc.

Essential Skills ICT is pitched at two levels - Level 1 and Level 2. After successfully completing this course, either at Level 1 or 2, all students will have new skills including word processing, spreadsheets, files and folder management, e-mails and much more.

How to apply:

Please apply online and you will be emailed information closer to the course start date as to what to do next. 

  • Due to the popularity of this course, applicants will be invited in by date of application received.
  • Those invited are required to complete assessments in the first class to identify what their level is and if there is a place in a suitable class.
  • Once assessments have been marked, tutors will then be able to confirm via email or phone call what the assessment result is and if the applicant is eligible to enrol for the course.
  • Should places become available, e.g. due to the course being unsuitable for earlier applicants, the next applicants may be invited in so they can be assessed.
  • On completion of the assessment and enrolment process, we will contact any remaining applicants who are still to be contacted with advice on alternative courses.

Please also note that if you do not arrive to your invited slot, you risk not securing a place. This assessment process will determine your Essential Skills level and the allocation to a suitable class.

Course Update: Semester 1 course have now closed for applications and enrolments. Please consider applying for Semester 2 classes.

Any further queries please contact admissions@serc.ac.uk

Course Modules:

  • Microsoft software
  • Send e-mails and attachments
  • File and folder management
  • Spreadsheets

This course is for you if you wish to improve your Microsoft Office skills and gain a qualification if you successfully complete the course.

  This course will help you develop your:

  • Word processing skills
  • Spreadsheet skills
  • Files and folder management
  • Email skills and much more

Classes are practical and are ideal for adult learners or anyone returning to education.

This course will give you the opportunity to develop your ICT skills and it may be possible for you to progress through to Level 2.

You will need to sit an assessment test in order to determine what level you will be working towards and placed in a suitable group where possible.

Enquiries Information

For more information or help with this course send us an enquiry and a member of our team will get back in touch.

Available Sessions

Sorry you cannot currently apply online for this course.

For more information or help with this course please complete an enquiry form.

Customer Enquiries

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Terms & Conditions

Students will be required to comply with SERC's Terms & Conditions of study.

We strive to ensure the description of courses on SERC's website and in publications is accurate. However, for various reasons there may be occasions when the College may need to change arrangements or be unable to deliver classes due to circumstances such as reduced funding. If there are insufficient numbers applying for a course it may not be viable to deliver the class.

Further Education

Further Education

If you have just completed your GCSEs, Further Education is most likely the option for you. FE covers qualifications from entry to higher level qualifications such as Awards, Certificates, Diplomas, NVQ, BTEC and Apprenticeships.

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