The typical learner for this qualification will be 19 years and older, working in industry and will hold a Level 3 automotive technical qualification and/or an advanced apprenticeship.
They should have experience of diagnosing and rectifying faults on a wide range of vehicle systems, inculding electrical system operations.
Learners will enjoy liasing with people, support a team, delegate work and provide technical guidance and coaching. They will advise customers on technical issues and deal with complaints.
Learners may have recently progressed into management, or have been identified as having future management potential.