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Search or Quote Course Code: 72450

Customer Service - Apprenticeship NI (Level 3)

This course is for those either working or aspiring to work in an area with significant Customer Service responsibility

Downpatrick, Newtownards
48 Weeks
Leisure Course
Full-Time Study

Campus: Downpatrick, Newtownards

Course Code: 72450

Duration: 48 Weeks

Type: Full-Time

Course Overview
This 1 year course is delivered to A Level standard
Modules you will study may include:
Use customer service as a competitive tool
Deliver, monitor and evaluate customer service to external customers
You will also work towards a Personal Development qualification and will be involved in a range of activities, designed to improve your employability. 
You will be required to complete Essential Skills in Literacy, Numeracy or ICT if you do not have a GCSE grade C in English or Maths or Computing.
This course will enable the participants to achieve qualification status within the Customer Service industry.
This course provides a Level 3 qualification and recognition as a qualified person within the industry sector.
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Customer Service - Apprenticeship NI (Level 3)





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Customer Service - Apprenticeship NI (Level 3)





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Terms & Conditions

Students will be required to comply with SERC's Terms & Conditions of study.

While we endeavour to run all our courses on the advertised day, SERC reserves the right to change the day of week on which the course runs.

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Further Education
Further Education

If you have just completed your GCSEs Further Education is most likely the option for you. FE covers qualifications from entry to higher level qualifications such as Awards, Certificates, Diplomas, NVQ, BTEC and Apprenticeships.

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All information correct at time of print. Please note all courses are subject to funding and demand.
While we promote a wide number of courses however not all are guaranteed to run. Page printed on 16/02/2019 11:51:08